Privacy Policy

1. Introduction

This Privacy Policy explains how StudioHawk Pty Ltd (ABN 89 623 107 351), the operator of hawkacademy.co and learn.hawkacademy.co (collectively, "Hawk Academy," "we," "us," or "our"), collects, uses, and protects your personal information.

We are committed to protecting your personal information and your right to privacy in accordance with the Australian Privacy Act 1988 (Cth). By using Hawk Academy, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect the following types of information when you use our platform:

• Account Information: Name, email address, username, and password when you create an account.
• Profile Information: Any additional details you choose to add to your user profile.
• Usage Data: Course progress, quiz results, and forum activity on the platform.
• Technical Data: IP address, browser type, device information, and cookies.
• Communication Data: Messages sent through the platform and support inquiries.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain your account on the platform.
• To deliver courses and track your learning progress.
• To enable community features such as forums and discussions.
• To send you platform notifications and updates.
• To improve our services and user experience.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us with hosting, email delivery, and analytics.
• StudioHawk Group: Your information may be shared with other entities within the StudioHawk group of companies.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences and understand how you use our services.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the platform.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will remove your personal information within 30 days, unless we are required to retain it for legal purposes.

8. Your Rights

Under the Australian Privacy Act, you have the following rights regarding your personal information:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

9. International Data Transfers

Your information may be processed on servers located outside of Australia. Where we transfer your data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this policy and applicable laws.

10. Children's Privacy

Hawk Academy is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Address: StudioHawk Pty Ltd, Melbourne, Victoria, Australia